Genesis Will Soon Open Emergency Department at Bettendorf HealthPlex
A new Emergency Department at the Bettendorf HealthPlex will open at noon on December 8, 2022, as part of Genesis Health System’s plan to optimize its emergency services in Scott County.
The Emergency Department, at 2140 53rd Ave., Bettendorf, represents the first Genesis Emergency Department in the growing Bettendorf area and the first to be located away from a hospital campus.
The Emergency Department features eight treatment rooms, a trauma room, a triage room, and an ambulance bay. It will have its own distinct entrance at the Bettendorf HealthPlex. The HealthPlex also houses family medicine and pediatric providers, lab services, and the Genesis Imaging Center.
The Bettendorf Emergency Department will open without disrupting 911 services or high-quality emergency care.
Establishing an Emergency Department in Bettendorf is part of a comprehensive plan, announced in April, to expand capacity and better provide patients with the right care, in the right place, at the right time.
“With this new Emergency Department in Bettendorf, Genesis is strategically adding emergency access to a growing area of Scott County,” said Doug Cropper, President and CEO of Genesis Health System. “Genesis offers a wide range of services in Bettendorf, including primary and specialty care, convenient care, sports medicine, occupational health, imaging, physical therapy, and a hospice house. However, until
now, Genesis has not had an Emergency Department in Bettendorf. With this new Emergency Department, Genesis is better able to fulfill our vision to be ‘the best place to receive care’ for residents in Bettendorf and surrounding communities.”
Jordan Voigt, President of Genesis Medical Center, Davenport, added: “Listening to our Bettendorf Genesis patients, we are excited to give them this option for improved coordination of care. Any treatment Genesis patients receive at the new Bettendorf Emergency Department will be reflected in their Genesis electronic health record.”
In addition, Voigt said, the Genesis Emergency Department in Bettendorf will work in close coordination with the East Campus Emergency Department at Genesis Medical Center, Davenport, which offers the county’s highest level of emergency care.
Community Open House Preview on December 3 In advance of the official opening of the Bettendorf Emergency Department, the community is invited to a holiday open house from 9 a.m. to noon Saturday, December 3, at the Bettendorf HealthPlex, 2140 53rd Ave.
Visitors can tour the new Emergency Department and enjoy family fun and kid-friendly activities. Youngsters can have a stress-free introduction to an Emergency Department, with free family photos with Santa, holiday cookie-decorating, face-painting, crafts and games, and hot cocoa.
West Campus Emergency Department Closure on December 6
Genesis’ Emergency Department optimization plan also includes consolidating
emergency services in Davenport to remedy a duplication of services at Genesis
Medical Center’s East and West campuses, located approximately 2 miles apart.
With the modernization of the East Campus Emergency Department to handle the
community’s most complex emergency and trauma care needs, the West Campus
Emergency Department will permanently close at 8 p.m. Tuesday, December 6.
With this closure, Genesis will no longer offer emergency care at the West Campus
site at 1401 W. Central Park Ave.
The East Campus at 1227 E. Rusholme St., Davenport is already home to most of
the acute care and subspecialty services in Davenport – including trauma, surgical,
cardiology, orthopedic, and intensive care services — making it best able to handle
all emergency cases. Centralizing resources and staff at the East Campus
Emergency Department will give patients in Davenport immediate access to
advanced technology and specialty care for their most complex health needs. In
fact, the East Campus was recently named Iowa’s Level III Trauma Facility of the
The East Campus Emergency Department modernization includes additional beds,
some of which are specially designed for behavioral health and substance abuse
patients in crisis.